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Housekeeping Coordinator

2 months ago

City of London, United Kingdom Montcalm Royal London House Full time
About the Role

We are seeking a highly skilled and organized Housekeeping Coordinator to join our team at Montcalm Royal London House. As a key member of our Housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and service delivery to our guests.

Key Responsibilities
  • Provide administrative support to the Housekeeping department, including preparing and printing room attendant lists and housekeeping supervisor lists.
  • Ensure accurate information is provided to guests on call, including daily events, facilities updates, and product information.
  • Prepare and print reports, including preference forecasts, no shows, and late departures.
  • Address guest service needs in a professional and timely manner, including answering phone calls and updating guest profiles.
  • Maintain effective communication with supervisors, porters, and other departments to ensure seamless service delivery.
Requirements
  • Authorised to live and work in the UK.
  • Basic knowledge of Opera preferred.
What We Offer

As a Housekeeping Coordinator at Montcalm Royal London House, you will enjoy a range of benefits, including:

  • Collaborative and empowering team dynamics.
  • Pathways for promotions and growth within the brand.
  • Recognition and Rewards Program.
  • Access to an array of discounts via our Benefits Platform.
  • Comprehensive training through Certified Classroom and E-Learnings.
  • 28 holidays annually, inclusive of 8 bank holidays.
  • Additional holidays post 2-year tenure.
  • Health incentives, including cash-back on optical, dental, chiropractic, and physio services.
  • Concession on gym memberships.
  • Nutritious meals provided during shifts.
  • Complimentary dry-cleaning service for uniforms.
  • Inclusive pension schemes.