Restaurant Operations Manager

7 days ago


Oxford, Oxfordshire, United Kingdom Selfridges Full time

Job Summary:

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Selfridges. As a key member of our restaurant management team, you will be responsible for supporting the daily operations of all our restaurants within the Oxford Street store.

Key Responsibilities:

  • Support the morning team meetings with the Restaurant Managers, updating them on any activity in store that day that they need to know about.
  • Run through the financial plan for the day and collect their personal forecasts.
  • Support all teams during service by holding the 'duty phone,' solving and dealing with any issues which may arise.
  • Jump into service to support a specific restaurant if they need you, especially during peak times.
  • Be the go-to person for all the intel on restaurant operations, updating the store hosts, store lead and department managers of any events or situations that occur across our restaurants.
  • Work collaboratively with teams to achieve world-class service standards and customer experiences.
  • Demonstrate a balanced and flexible approach to your role, thinking innovatively and creatively to find the best solutions to problems.

About the Role:

This is a fantastic opportunity to join a passionate team who are dedicated to delivering a world-class restaurant experience. You will have the chance to work with a talented team of professionals who are committed to excellence in every aspect of our restaurants.

What We Offer:

We offer a dynamic and supportive work environment, with opportunities to develop your skills and career. You will have the chance to work on a variety of projects and initiatives, and to contribute to the success of our restaurants.



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