Service Transition Manager
4 weeks ago
We are seeking a skilled Service Transition Manager to lead the smooth handover of services from project delivery into live operations at Hamilton Barnes. As a key member of our team, you will be responsible for ensuring clear communication, risk management, and operational readiness across teams.
Key Responsibilities:- Transition Planning: Develop and manage detailed plans covering timelines, activities, and resources to ensure seamless service transitions.
- Risk Management: Identify potential risks and collaborate with Operations teams to implement effective mitigations.
- Stakeholder Communication: Provide transparent updates and issue resolution between Delivery, Operations, and Senior Management.
- Quality Assurance: Maintain high standards and adherence to policies throughout the transition process.
- Training: Lead knowledge management and training to prepare teams for new services.
- Continuous Improvement: Drive process enhancements for more efficient service transitions.
- Performance Monitoring: Track KPIs and report progress to stakeholders.
- ITIL Support: Assist with ITIL processes, including Incident, Problem, and Change Management.
- Experience managing service transitions in IT environments.
- Strong ITIL knowledge (V4 Managing Professional or V3 Service Transition).
- Experience with ITSM tools like ServiceNow, Remedy, or Jira.
Hamilton Barnes is a leading company in the industry, and we are committed to providing our employees with a challenging and rewarding work environment. If you are a motivated and experienced Service Transition Manager looking for a new opportunity, please apply now.
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Service Transition Manager
4 weeks ago
West Devon, United Kingdom Hamilton Barnes ? Full timeWe are seeking a skilled Service Transition Manager to lead the seamless handover of services from project delivery to live operations.Key Responsibilities:Transition Planning: Develop and manage detailed plans covering timelines, activities, and resources to ensure a smooth transition.Risk Management: Identify and mitigate risks in collaboration with...
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Service Transition Manager
4 weeks ago
West Devon, United Kingdom Hamilton Barnes ? Full timeWe are seeking a skilled Service Transition Manager to lead the smooth handover of services from project delivery into live operations. As a key member of our team, you will ensure clear communication, risk management, and operational readiness across teams.Key Responsibilities:Transition Planning: Develop and manage detailed plans covering timelines,...
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