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Spa Therapist

2 months ago

West Wickham, Greater London, United Kingdom Park Hyatt London River Thames Full time
About the Spa Therapist Role

We are seeking a skilled and experienced Spa Therapist to join our team at Park Hyatt London River Thames. As a Spa Therapist, you will be responsible for administering high-quality spa treatments, recommending personalized treatments and products, and providing exceptional customer service.

Key Responsibilities:
  • Administer a variety of spa treatments, including massages, facials, body wraps, and other therapeutic services, tailored to meet guests' needs and preferences.
  • Recommend personalized treatments and products to enhance guests' overall wellness experience and promote retail sales.
  • Provide attentive and personalized service throughout the guest's spa journey, from initial consultation to post-treatment care, ensuring their comfort, satisfaction, and relaxation are prioritized.
  • Stay updated with the latest trends, techniques, and developments in the spa industry through ongoing training and education. Incorporate new skills and knowledge into treatments to provide guests with innovative and effective spa experiences.
  • Maintain strict adherence to health, safety, and sanitation guidelines, ensuring all spa treatments and practices meet regulatory requirements and uphold the highest standards of cleanliness and hygiene.
Requirements:
  • Proven experience in a similar role is essential as is extensive knowledge of various spa techniques, coupled with a deep understanding of guest preferences and health and safety regulations.
  • One of the following qualifications is highly advantageous:
    • Level 3 Diploma Facial, Body Treatments & Body Massage - (ITEC/NVQ/CIBTAC/CITY & GUILDS)
    • Level 3 Diploma Facial Electrical Treatments - (ITEC/NVQ/CIBTAC/CITY & GUILDS)
    • Level 3 Diploma Body Electrical Treatments - (ITEC/NVQ/CIBTAC/CITY & GUILDS)
Benefits:
  • 12 complimentary nights a year across Hyatt Hotels worldwide.
  • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start.
  • Uniform provided and laundered complimentary.
  • Headspace membership and access to our Employee Assistance Programme.
  • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
  • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
About Us:

At Park Hyatt London River Thames, we care for people so they can be their best. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognized as a Great Place to Work Company.

We are passionate about diversity, equity, and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it's a career for people who care.