Business Performance Lead Analyst

1 month ago

Liverpool, Liverpool, United Kingdom BDO UK Full time

About the Role

We are seeking a highly skilled Business Performance Lead Analyst to join our Projects and MI team within the Shared Service Centre (SSC) at BDO UK. As a key member of our team, you will play a crucial role in driving business performance and delivering exceptional results.

Key Responsibilities

  • Interpret requirements for new builds and updates for existing reporting/analysis
  • Work towards streamlining operational processes and improving controls
  • Operations reporting – time entry, utilisation, internal volumetric and KPI/SLA reporting
  • Complete complex ad hoc data analysis requests for clients
  • Identify data issues and proactively seek appropriate resolutions
  • Day to day operational support (to arrange cover where appropriate, for example)
  • Undertaking root cause analysis
  • Create regular reports based on client requirements (Internal and external)
  • Support the Operational teams with relevant data and expert analysis as required
  • Produce and analyse large monthly MI data sets for multiple clients (Internal and external)
  • Awareness of latest trends/technology advancements
  • Promote the use of consistent definitions across the business and make sure that any core differences are highlighted and understood

Requirements

  • Creative approach to analytical challenges
  • Demonstrable ability to take a lead role within a small team and effectively manage internal relationships
  • Strong numerical and analytical skills. Able to effect interpret, analyse, and report on complex data
  • Experience of IT systems including MS Word, Excel, Outlook, and Teams
  • Experience working on interactive data visualisation software required
  • MS Power BI developer preferred
  • A team player who is willing to ask questions to ensure tasks are completed effectively, and willing to assist colleagues by sharing knowledge and expertise
  • Able to quickly build positive and effective relationships with internal and external stakeholders
  • Well organised with excellent time management skills
  • People management
  • Client centric
  • Credible and confident to interact with all stakeholders
  • Strong written communication skills
  • Strong people skills: empathetic and encouraging style to support colleagues and internal clients
  • Excellent time management, organisation, and prioritisation skills

About BDO UK

BDO UK is a leading accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine – ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy – and directly advise the owners and management teams leading them.

Our Culture

We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

Join Our Team

We're looking for talented individuals who share our values and are passionate about delivering exceptional results. If you're a motivated and ambitious professional looking for a new challenge, we'd love to hear from you.

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