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Chelmsford, Essex, United Kingdom The Recruiter Ltd Full timePersonal Injury Claims Account Manager OpportunityJob Summary:We are seeking an experienced Personal Injury Claims Account Manager to join our team at The Recruiter Ltd. As a key member of our claims team, you will be responsible for handling a caseload of personal injury motor claims from beginning to settlement.Key Responsibilities:Manage a portfolio of...
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Accommodation Office Team Leader
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Personal Injury Claims Specialist
2 months ago
We are seeking an experienced Personal Injury Claims Specialist to join our Casualty Claims team at GB - Global. As a key member of our team, you will be responsible for overseeing a portfolio of claims, from initial notification through to settlement.
Key Responsibilities- Investigate and assess the validity of claims, gathering all necessary information and evidence.
- Negotiate settlements and make decisions on liability and settlement amounts.
- Maintain accurate and up-to-date records of all claims activities and communications.
- Develop relationships with clients, carriers, and brokers by actively listening to their needs and closely following their priorities and style.
- Actively seek opportunities to resolve claims, including exploring creative alternatives to traditional resolutions, in order to achieve the best possible outcome at the earliest stage.
- Good understanding of proactive claims handling.
- Experience with motor, liability, or casualty claims.
- Ability to explain complex language in simple terms, either in writing and/or over the phone.
- Attention to detail, as you will need to accurately review and assess claim documentation.
- Empathy and the ability to remain calm and composed when dealing with customers.
- Customer service skills to provide a positive experience for customers throughout.
- Computer literacy.
- Competitive salary.
- Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days.
- Defined contribution pension scheme, which GB - Global will also contribute to.
- Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
- Income protection, which will cover up to 50% of your annual income, with options to top-up.
- Health cash plan or Private medical insurance.
GB - Global is a leading provider of insurance and risk management solutions. We are committed to delivering exceptional service and value to our clients, and we are seeking talented individuals to join our team.
We value inclusion and diversity, and we are committed to creating a workplace that is inclusive and respectful of all employees. We believe that diversity and inclusion are essential to our success, and we are proud to be a Disability Confident Committed employer.
