Field Service Engineer

4 weeks ago


Chesham Bois, Buckinghamshire, United Kingdom Cytiva Full time
About the Role

We are seeking an experienced Field Service Engineer to join our team at Cytiva, a leading provider of solutions for the Life Sciences industry.

This is a 100% customer-facing role, where you will be responsible for delivering technical support and maintenance services to our customers in the field.

You will be working on a wide range of equipment, including chromatography systems, and will be expected to troubleshoot and resolve technical issues in a timely and efficient manner.

We are looking for someone with a strong background in engineering or a scientific discipline, and experience in a field-based technical role.

You will be required to have excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team.

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth within the company.

As a member of our team, you will be part of a global organization with a strong commitment to innovation and customer satisfaction.

We are an equal opportunities employer and welcome applications from diverse candidates.

Please note that this role will be based in the UK and will require regular travel to customer sites.

Key Responsibilities
  • Deliver technical support and maintenance services to customers in the field
  • Troubleshoot and resolve technical issues with chromatography systems and other equipment
  • Work independently and as part of a team to achieve customer satisfaction
  • Develop and maintain strong relationships with customers and internal stakeholders
  • Stay up-to-date with the latest technologies and industry developments
Requirements
  • Strong background in engineering or a scientific discipline
  • Experience in a field-based technical role
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong customer service skills
  • Ability to travel regularly to customer sites
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional development and growth within the company
  • Global organization with a strong commitment to innovation and customer satisfaction
  • Equal opportunities employer


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