Field Service Engineer

4 weeks ago


Chesham Bois, Buckinghamshire, United Kingdom Cytiva Full time
About Cytiva

Cytiva is a leading provider of innovative solutions for the life sciences industry, empowering customers to transform human health.

Our mission is to provide cutting-edge technologies and expertise to support the development of life-saving therapies, vaccines, and medicines.

Job Summary

We are seeking an experienced Field Service Engineer to join our UK team. As a key member of our Field Service Management structure, you will be responsible for delivering exceptional technical support to our customers in the Life Sciences, Cell/Gene therapy, and Chromatography fields.

The successful candidate will possess a strong background in engineering or a scientific discipline, with a proven track record of delivering rapid, parallel, and repeatable execution of defined maintenance tasks.

Key Responsibilities
  • Provide technical support to customers in the field, utilizing mobile tools and remote diagnostics/fix programs as needed.
  • Collaborate with internal stakeholders to resolve technical issues and improve customer satisfaction.
  • Develop and maintain strong relationships with customers, understanding their needs and providing tailored solutions.
  • Stay up-to-date with the latest technologies and advancements in the Life Sciences and Chromatography fields.
Requirements
  • Strong technical background in engineering or a scientific discipline.
  • Proven experience in a field-based technical role, with a focus on maintenance and repair.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal stakeholders.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
What We Offer

As a member of our team, you will have the opportunity to work on challenging projects, develop your skills and expertise, and contribute to the success of our customers.

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

Join us in our mission to transform human health and make a meaningful impact in the life sciences industry.



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