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Receptionist

2 months ago

Dunfermline, Fife, United Kingdom NHS Fife Full time

Job Summary:

We are seeking a highly organized and proactive Receptionist to join our team at St Brycedale Surgery. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our multidisciplinary team.

Key Responsibilities:

  • Provide a warm and welcoming experience for patients, responding to their queries and concerns in a professional and empathetic manner.
  • Manage patient appointments, prescriptions, and general enquiries with accuracy and efficiency.
  • Work collaboratively with our team to ensure the smooth operation of the practice, including covering staff absences and overtime.
  • Utilize GP clinical systems to maintain accurate records and provide excellent patient care.
  • Develop and maintain a positive and respectful working relationship with patients, colleagues, and other healthcare professionals.

Requirements:

  • Previous experience working in a healthcare or administrative setting is essential.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Competency in using GP clinical systems and other administrative software.
  • Flexibility to work varied hours, including evenings and weekends, as required.

What We Offer:

NHS Fife is committed to providing a supportive and inclusive work environment, with opportunities for professional development and growth. As a valued member of our team, you will enjoy a competitive salary, excellent benefits, and the satisfaction of making a real difference in the lives of our patients.