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Patient Care Coordinator

2 months ago


Keynsham, Bath and North East Somerset, United Kingdom Secure Care UK - Bases Full time
About the Role

We are seeking a highly motivated and compassionate individual to join our team as a Mental Health Transport Assistant. As a key member of our team, you will play a vital role in providing safe and respectful transportation services to patients in need.

Key Responsibilities
  • Transport patients to and from various locations, ensuring their safety and well-being at all times.
  • Develop and maintain positive relationships with patients, colleagues, and other stakeholders.
  • Work collaboratively with our team to ensure seamless service delivery and high-quality patient care.
  • Participate in ongoing training and professional development to enhance your skills and knowledge in patient transport and care.
  • Contribute to a culture of inclusivity, respect, and empathy within our organization.
Requirements
  • Valid Full UK Manual Driving License with a minimum of 12 months driving experience.
  • Enhanced DBS certificate (preferred).
  • Excellent communication and interpersonal skills.
  • Ability to remain calm under pressure and work effectively in a fast-paced environment.
  • Resilience and adaptability in a dynamic and ever-changing work environment.
  • Ability to work as part of a team and contribute to a positive and inclusive team culture.
What We Offer
  • Full training and development opportunities, including patient care, transport, and de-escalation techniques.
  • Support and mentoring from experienced colleagues and dedicated trainers.
  • Continual professional development and access to accredited qualifications and training in specialist subjects within mental health.
  • Award-winning company culture and recognition of employee performance through our Care Awards.
  • A suggestion scheme and opportunities for career growth and progression.
  • A competitive salary and benefits package, including enhanced pay for work at a Mental Health 'place of safety' and for bed watch activities.
Working Arrangements

We offer a range of shift patterns to accommodate different lifestyles and preferences, including full-time contracts with 46.25 hours and 40.3 hours per week. Shifts are worked between 6:30am-7:30pm, 10am-10pm, and 7pm-7am, with 4 days off per week.

Please note that due to the nature of our business and client requirements, we reserve the right to change working times with reasonable notice.