Audio-Visual Support Specialist
4 weeks ago
About the Role:
Join a leading AV Consultancy dedicated to delivering exceptional technical assistance for comprehensive audio-visual and videoconferencing systems.
This position is offered as a contract role with the possibility of extension, as numerous significant projects are in the works.
Note:
Some evening availability may be necessary to support key events and meetings. A basic DBS check will be required for the successful candidate.
Key Responsibilities:
Your primary responsibility will be to provide on-site technical assistance for the Audio-Visual and Video Conferencing solutions for our public sector client.
- Poly and/or Logitech video conferencing systems
- Firmware updates for AV equipment
- Basic support for Windows 11, Microsoft Teams, and Zoom
- Microsoft Teams Rooms operating on Android
- Standard and interactive display screens
- Wireless presentation solutions
- Room reservation systems
- Digital signage solutions
- Conducting daily equipment checks in meeting rooms
- Performing basic troubleshooting and repairs on AV systems (e.g., replacing malfunctioning components)
- Delivering end-user training sessions (both in small groups and one-on-one)
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