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Bar Team Member

2 months ago

Winchester, Hampshire, United Kingdom Norton Park Hotel, Spa & Manor House Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Bar Team Member at Norton Park Hotel, Spa & Manor House.

As a Bar Team Member, you will be responsible for delivering exceptional guest service and ensuring that our guests have a memorable experience in our bar and lounge areas.

Key Responsibilities
  • Provide excellent customer service and ensure that guests have a positive experience in our bar and lounge areas.
  • Keep up to date with pricing and promotions to provide advice to guests and maximise sales.
  • Work effectively as part of a team to ensure that our bar and lounge areas are well-maintained and meet our brand standards.
What We Offer

We offer a range of benefits to our employees, including:

  • Free health club membership (T&Cs apply)
  • Discounts across The QHotels Collection
  • Family & Friends discounts in hotels across The QHotels Collection
  • Support with training & professional qualifications, including course fees
  • Various learning & development opportunities
  • Access to an Employee Assistance Program – Hospitality Action
  • Refer a friend scheme
  • FREE parking
Requirements

To be successful in this role, you will need:

  • A passion for delivering exceptional guest service
  • Strong customer service skills
  • Good time management and organisational skills
  • The ability to work under pressure

We are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equally, so if you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know.

We are proud to be a Disability Confident employer and have signed the Armed Forces Covenant, achieving the Silver Award.