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Help Desk Technician

2 months ago

Bristol, Bristol, United Kingdom Peaple Talent Full time

Job Title: Service Desk Engineer (12 month fixed term contract)

Job Overview:

We are seeking a highly skilled and motivated Service Desk Engineer to join our team at Peaple Talent. As a Service Desk Engineer, you will be responsible for providing technical support to our clients, resolving user issues, and ensuring the efficient operation of computer systems, software, and hardware.

Key Responsibilities:

  • Handle and resolve technical support tickets in a timely and efficient manner.
  • Provide technical support to clients via phone, email, and in-person.
  • Collaborate with internal teams to resolve complex technical issues.
  • Stay up-to-date with the latest technology trends and advancements.
  • Develop and maintain technical documentation and knowledge base.

Requirements:

  • Strong technical knowledge of MS Client operating systems.
  • Experience with MS Office 365, Office 2016, Office 2010, and SharePoint.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.