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Digital Apprentice

2 months ago


London, Greater London, United Kingdom DWP Full time
About the Role

We are seeking a talented and motivated individual to join our team as a Digital Apprentice. As a key member of our Engineering community, you will play a vital role in providing high-quality IT support to our users.

As an Apprentice Engineer, you will work alongside our expert team to deliver a face-to-face IT support service, helping DWP colleagues with installation, configuration, and issue resolution on DWP devices and software.

You will have the opportunity to learn on the job and study towards gaining a Level 4 engineering apprenticeship qualification. You will be supported by your line manager, skills coach, and the engineering community, as well as fellow apprentices on the programme.

Key Responsibilities
  • Provide high-quality IT support to DWP users
  • Work with the engineering team to deliver IT solutions
  • Study towards a Level 4 engineering apprenticeship qualification
  • Participate in the engineering community and contribute to the development of IT solutions
Requirements
  • GCSEs in Maths and English at Grade C/4 or above
  • Eligible to work in the UK and not in full-time education
  • Ability to work independently and as part of a team
  • Good communication and problem-solving skills
What We Offer

We offer a competitive starting salary of £29,500, as well as great benefits and flexible working. You will also have the opportunity to work on products and services that will be used by millions and gain a Level 4 engineering apprenticeship qualification.

We are committed to attracting a broad range of applicants from diverse backgrounds. If you have the right motivation and attitude, and you want to launch a career in tech, we want to hear from you.

To apply, please complete your application on the Civil Service Jobs website before the deadline. You will be asked to provide a Personal Details application form, a verbal Test, and a summary of your employment history. Interviews with DWP Digital will then be confirmed should you be successful.