Risk Control Manager

4 days ago

Manchester, United Kingdom The Travelers Companies, Inc. Full time
About the Role

We are seeking a highly skilled and experienced Risk Control Manager to join our team at The Travelers Companies, Inc. This is a critical role that requires a strong understanding of risk management principles and practices.

Key Responsibilities
  • Manage the Risk Control team, providing input to Senior Manager, Risk Control on staff performance and development.
  • Monitor expenses and provide input on compensation, bonuses, and budgetary matters as well as performance measurements.
  • Act as Risk Control liaison to local business partners.
  • Provide technical advice and account information to underwriting business partners for risk assessment and analysis.
What You Will Do
  • Manage work assignments for Risk Control staff and leverage specialist involvement when required.
  • Conduct co-surveys and survey/file reviews with local staff as required by our formal QA process.
  • Provide regular feedback and mentoring regarding performance and improvement needs.
  • Manage staff performance including annual and half-yearly performance reviews.
  • Identify development opportunities and resources, working with each staff member to construct individual development plans.
  • Work with Senior Manager, Risk Control to maintain and ensure proper staffing resource to meet business needs.
  • Maintain timely, frequent, and relevant communications with the Senior Manager, Risk Control.
  • Provide regular updates on staff performance.
  • Build and maintain productive relationships with underwriting and service teams assigned to all businesses, with the broker/agent community, with claims, with other Risk Control staff, and with clients.
  • Provide education and training necessary to keep our business partners current with available RC products and services.
  • Direct activities focused on meeting RC annual business plan.
  • May conduct risk control surveys at client locations to determine potential hazards and risk factors to be considered in underwriting/risk selection.
  • Serve as a resource to underwriters/business unit management in development of complex deals.
  • Participate in sales and marketing presentations to potential insureds as required.
  • Conduct research for underwriters or clients on class of business, operations, or any other technical subject requiring similar analysis.
  • Maintain current knowledge of regulatory environment and emerging safety issues.
  • Understand and apply the large account servicing strategies where appropriate, helping clients develop ongoing programs for continuous safety improvement.
  • Operate in accordance with Travelers policies, procedures, and controls (including audit requirements) at all times.
  • Promote Travelers products and philosophy by regular visits to clients' premises, maximizing the opportunities for growth and profit of the commercial business.
  • Perform other duties as assigned.
Requirements
  • Experience in safety, risk control, or related fields, including but not limited to construction, manufacturing, or relevant military experience or bachelor's degree in related field required.
  • Must be able to attain appropriate certification to meet legal requirements where applicable.
What We Offer
  • Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
  • Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.
  • Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
  • Wellness Programme: The Travelers wellness programme is comprised of tools, discounts, and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.

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