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Volunteer Coordinator

2 months ago


Leicester, Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time
Job Summary

This role involves overseeing a team of volunteers who provide support to patients on hospital wards. The ideal candidate will be comfortable working in a hospital environment and have experience in managing and motivating volunteers.

Main Responsibilities
  • Recruit, manage, and retain a team of volunteers to deliver support services to patients across the hospital trust.
  • Ensure that volunteers receive appropriate training and support to meet the needs of patients on the wards.
  • Work with nursing staff to identify and mitigate risks associated with volunteer involvement.
  • Develop and implement strategies to maximize the potential of volunteers in providing support services to patients.
  • Collaborate with staff across the hospital trust to ensure effective communication and coordination of volunteer activities.
  • Ensure that volunteer involvement is documented and made available to relevant members of the multidisciplinary team.
  • Provide culturally sensitive support and interaction with patients.
  • Maintain accurate records of volunteer activities and equipment.
About Us

The University Hospitals of Leicester NHS Trust is a leading healthcare provider in the region. Our new strategy focuses on delivering high-quality care, being a great place to work, and partnerships for impact. We are committed to embedding health equality in all our activities and working in partnership with communities.

Person Specification
  • Essential:
    • GCSE English or equivalent
    • NVQ 2 qualification in health/social care or equivalent
  • Desirable:
    • Dementia Champion
    • Care certificate
  • Experience:
    • Experience of working with volunteers
    • Experience of working in an acute hospital/healthcare setting
  • Communication and relationship skills:
    • Demonstrates effective written, verbal, and non-verbal communication skills