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Hospitality Team Member

2 months ago

Woolmer Green, United Kingdom Wells & Co. Careers Full time
About the Role

We are seeking a highly motivated and enthusiastic Front of House staff member to join our team at The Chequers in Woolmer Green. As a key member of our hospitality team, you will be responsible for delivering an exceptional customer experience and ensuring that our guests have a memorable visit.

Key Responsibilities
  • Take ownership of the customer journey, ensuring that every guest has a positive experience
  • Accurately take orders and work closely with our kitchen team to deliver high-quality food and drinks
  • Ensure that payments and receipts are accurate and efficient
  • Confidently recommend our menu and drinks offerings to guests
  • Monitor service standards and report any incidents or issues to management
  • Work collaboratively as part of a supportive and proactive team
Requirements
  • Previous experience working in a front of house role in a hospitality or customer-facing environment
  • Passion for food and beer, with a desire to deliver exceptional customer service
  • Ability to work in a fast-paced and pressurized environment, with a focus on delivering results
  • Ambitious and driven individual looking to develop their career and grow with our company
What We Offer
  • Competitive hourly rate + tips
  • 28 days holiday
  • Company Pension scheme
  • Retail and beer discounts
  • Fun and supportive team culture
  • Free food when on shift
  • 30% dining discount at all managed houses
  • Employee Assistance programme
  • Benefits portal
  • Refer a friend bonus
  • Career development programme