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Reinsurance Claims Specialist
1 month ago
The Role
At Charles Taylor, we're seeking a skilled Reinsurance Claims Adjuster to join our UK Claims Management team. As a key member of our team, you'll be responsible for managing and adjusting claims from first notification to settlement within pre-authorised authority limits.
Key Responsibilities
- Managing and adjusting claims across multiple classes of business, including Property, Casualty, Marine & Aviation, and Reinsurance
- Providing technical support for the adjusting of various claims
- Ensuring each client's claim service standards are maintained or enhanced
- Managing and enhancing client relationships
- Monitoring performance against contract SLAs and KPIs
- Delivering and presenting reports to clients on specific claims issues
- Mentoring and training less experienced members of the team
- Post-adjustment peer review to ensure technical standards and requirements are adhered to
Ad Hoc Duties
As a Reinsurance Claims Adjuster, you'll be expected to perform other duties and tasks as allocated at the discretion of management and within your capabilities and within the scope of your post.
Person Specification
- Minimum 2 years London Market experience adjusting claims across Reinsurance COB
- Proven track record of adjusting a combination of Property, Casualty, Marine & Aviation XOL classes of business
- Experience in handling 'Complex Claims' in accordance with the Lloyd's CLA
- Widespread relationships with brokers / adjusters / lawyers / attorneys as appropriate in the relevant class of business
- Able to work across multiple stringent client SLAs
- Display excellent inter-personal and communication skills in order to interact well within team and with clients and brokers
- Able to prioritise work, have good time management skills and able to adapt to the changing demands of the role
Why join Charles Taylor?
We're proud of our positive work environment where our people are empowered to make the best decisions and where learning is valued highly and shared across our business. We're committed to ensuring our people are given continuous learning and development opportunities, including structured induction programmes, job training, and study support for relevant professional qualifications.
Equal Opportunity Employer
We're an Inclusive Employer, proud to provide an environment of mutual respect with zero tolerance to discrimination of any kind. Our external partnerships and dedicated work in promoting a transparent and fair recruitment and selection process contribute to our successful, inclusive, and diverse culture and environment.
