Real Estate Operations Manager

2 months ago


Worcester, Worcestershire, United Kingdom Foxtons Full time
About the Role

At Foxtons, our Property Management division is dedicated to delivering expert advice and support to a wide array of tenants and property owners who seek our premium offerings, ensuring a smooth rental experience from start to finish. Our committed Property Managers serve as the primary liaison for both landlords and tenants, providing guidance on financial, leasing, and legal issues, while also overseeing any necessary maintenance tasks.

The team's specialized expertise and professional approach instill confidence in our landlords and tenants throughout the rental process. Successful candidates will have the chance to interact with a diverse range of individuals through multiple communication channels. Strong organizational skills and a keen attention to detail are essential due to the administrative responsibilities associated with the position.

Comprehensive training will be provided on all aspects of the property sector; therefore, prior experience in property management is not a prerequisite. While experience in a professional customer service setting is advantageous, it is not essential.

WHAT WE OFFER:
  • Extensive and ongoing training program, including industry-recognized certifications
  • Promising opportunities for career progression
  • Team-oriented incentives to recognize collective achievements
  • Diverse and inclusive community networks
  • Well-being benefits, including enhanced sick leave and subsidized fitness memberships
  • Improved parental support policies, featuring generous shared parental leave
Location

This role is based in our Worcester office, conveniently located with excellent transport links. Complimentary onsite parking is available. Additionally, this position allows for one day of remote work each week after the initial training period.

About You ESSENTIAL SKILLS:
  • Professional demeanor in customer service
  • Exceptional organizational skills
  • Excellent telephone communication
  • Strong time management abilities
  • Proficient problem-solving skills
  • Meticulous attention to detail
About Foxtons

Foxtons is recognized for setting the standard in the real estate industry. We achieve this by attracting outstanding individuals to help us fulfill our mission of becoming the preferred choice for clients seeking their ideal home or optimizing their property investments.

Over the past four decades, we have developed a network of over 60 branches and a robust operational framework that empowers our teams to maintain the highest standards in delivering exceptional service to our clients. Our award-winning training ensures that our teams possess the in-depth local knowledge that our customers expect, while our state-of-the-art technology enables all our staff to provide an optimal customer service experience.


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