Apprentice Health Professional

4 weeks ago

Burnley, Lancashire, United Kingdom Lancashire & South Cumbria NHS Foundation Trust Full time
Job Summary

We are seeking a motivated and enthusiastic individual to join our Community Roots team as an Apprentice Health Professional. This exciting opportunity will provide you with the chance to gain valuable experience and skills in the healthcare sector while contributing to the delivery of community-focused health and wellbeing opportunities.

About the Role

As an Apprentice Health Professional, you will be supported to gain your apprenticeship qualification while delivering community-focused health and wellbeing opportunities to our learners. You will work alongside a wide range of experts by experience and profession, collaboratively creating and delivering wellbeing opportunities, while supporting learners with their individual journeys and capturing evaluation and research data.

Key Responsibilities
  • Answer telephone, email, and face-to-face enquiries, taking and forwarding messages, ensuring that all telephone and personal callers receive a prompt, courteous, non-judgmental, and well-informed response.
  • Respond to queries, dealing with routine matters and passing more complex queries to the appropriate member of staff.
  • Support individuals and groups to access wellbeing opportunities.
  • Co-produce and co-deliver wellbeing opportunities.
  • Contribute to administrative functions of learning development and delivery, to inform data collection and feedback.
  • Attend and participate in team meetings as required as part of the smooth running of the service.
  • Contribute to the development of social media and marketing projects as requested.
  • Develop posters, leaflets, and social media imagery to raise awareness of events and opportunities.
  • Work alongside partners to co-develop and support the delivery of learning opportunities.
  • Work alongside service users, staff, and the wider community to inform the development of opportunities across localities.
  • Undertake promotional activities alone or with colleagues, to raise awareness and uptake to Community Roots opportunities.
About Us

Lancashire & South Cumbria NHS Foundation Trust provides a range of services, including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health, and forensic services, including low and medium secure care.

The Trust also provides a range of physical health and wellbeing services in the community alongside a range of partners in the Lancashire, Cumbria, and Sefton area.

For more information, please visit our website via Lancashire & South Cumbria NHS FT.

Requirements

To be eligible for this role, you must have the following qualifications:

  • GCSE Maths and English C+/4+ or equivalent.

You must also have demonstrable knowledge of working with databases, experience of working with Microsoft Office applications, and experience of working with members of the public, across communities, and facilitating group sessions.

Excellent organisational and timekeeping skills are essential, as well as a demonstrable evidence of excellent customer service manner and ability to work effectively as part of a team.

Evidence of commitment to completing the relevant apprenticeship course in the required timeframe is also required.

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