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Head of Billing

2 months ago

Nottingham, Nottingham, United Kingdom Utility People Full time
Head of Billing Job Description

We are seeking a highly skilled and experienced Head of Billing to lead our billing team and drive business growth. As a key member of our leadership team, you will be responsible for developing and implementing effective billing strategies to maximize revenue and improve customer satisfaction.

Key Responsibilities:
  • Lead and develop a high-performing billing team to ensure accurate and timely billing of customers.
  • Develop and implement billing processes and procedures to improve efficiency and reduce costs.
  • Collaborate with cross-functional teams to ensure seamless integration of billing with other business functions.
  • Analyze billing data to identify trends and opportunities for improvement.
  • Develop and implement strategies to improve customer satisfaction and retention.
Requirements:
  • Proven experience in a billing leadership role, preferably in the energy or utilities industry.
  • Strong knowledge of billing processes and procedures, including meter-to-cash and bill-to-cash.
  • Excellent leadership and communication skills, with the ability to motivate and develop a high-performing team.
  • Strong analytical and problem-solving skills, with the ability to analyze complex data and develop effective solutions.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
What We Offer:
  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and supportive work environment, with a team of experienced professionals.