Corporate Social Responsibility Specialist
4 weeks ago
The Corporate Social Responsibility Specialist will play a key role in supporting the CSR Manager in delivering the various programs that sit within the CSR strategy for SMBC Group EMEA.
This is an enterprise-wide role to enhance employee engagement, improve our colleagues' volunteering experience, and increase levels of employee giving, thereby allowing the organization to make a more holistic contribution to society, in line with our mission, sustainability, and culture statements.
Key Responsibilities- Employee Volunteering and Fundraising:
- Deliver our established volunteering offer for colleagues to take advantage of the 6-days paid leave volunteering policy. This includes monitoring requests, being the liaison between our colleagues and our volunteering partner, stewarding colleagues, and ensuring volunteer hours are recorded.
- Support with administration for the BOOST program, including supporting with event invitations and registrations, making room and catering bookings, and ensuring colleagues are logging volunteering hours.
- Support the CSR manager on a small Charity of the Year program in a select number of EMEA locations; this includes promoting agreed fundraising events, supporting with event logistics, sharing fundraising support materials, tracking fundraising totals, and thanking colleagues who take part.
- Support the set-up and delivery of any emergency relief appeals that the bank chooses to run, combining corporate giving with employee fundraising.
- Support on delivery of any joint CSR events with the DRIVE networks and BI Sports & Social Committees.
- Support with reporting on employee, corporate, and matched giving and volunteering days.
- Corporate Memberships:
- Support with events organized with our Corporate Membership organizations (Royal Academy of Arts, Japan House, and Japan Society), and cascade exhibition information to colleagues to maximize engagement.
- Be responsible for invoices, payment requests, and contract administration for our corporate membership partners.
- Communications:
- Oversee CSR inbox and be an additional point of contact for general enquiries.
- Help to maintain CSR Hub on SMBC's intranet and create content to celebrate the successes of our CSR programs, both internal and external (via LinkedIn and the EMEA website).
- Previous experience in a CSR or charity role is preferred.
- Candidates with broader experience in a professional services firm, looking to move into a comms or CSR role, will also be considered.
- Experience in administration and customer service is desirable, as is good attention to detail.
- Highly competent, working collaboratively as part of a team and/or taking a meaningful role within specific projects and work streams.
- A deft communicator, both verbally and in writing, ensuring all CSR content is impactful, logically structured, and aligned to SMBC Group's brand and values.
- This is a multi-disciplined role within the STPD-Comms and CSR function, which is relatively newly formed and is growing quickly. The team remains small, so agility, flexibility, and a 'can-do' mindset are critical for success.
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