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Risk Management Team Lead
2 months ago
We are seeking a highly skilled and experienced Risk Management Team Lead to join our team at Gallagher. As a key member of our organization, you will play a vital role in driving positive change and helping clients build environments where employees thrive.
Key Responsibilities- Support the Implementation of New Employee Benefits: Collaborate with our new business coordinators and client owners to implement new employee benefits, ensuring seamless integration and effective communication.
- Anticipate and Respond to Client Needs: Proactively anticipate and respond to the needs of our Account Executive team, providing exceptional client service and ensuring timely resolution of queries.
- Proactively Support Account Executives: Offer comprehensive support to our Account Executives, handling enquiries, correspondence, and providing guidance on risk and healthcare matters.
- Manage Training Needs and PDP Requirements: Identify and manage training needs and PDP requirements of our Account Executives, ensuring they have the necessary skills and knowledge to excel in their roles.
- Maintain a Comprehensive Understanding of Risk and Healthcare Systems: Stay up-to-date with the latest developments in risk and healthcare systems, providing expert advice and guidance to our clients and team members.
- Assist in Identifying New Business Opportunities: Collaborate with our Account Executives to identify new business opportunities, leveraging your expertise in risk and healthcare to drive growth and revenue.
- Identify Potential Unprofitable Clients: Analyze client data and identify potential unprofitable clients, working closely with management to develop strategies for improvement.
- Evidence of Continuing Professional Development: Demonstrate a commitment to ongoing learning and professional development, staying up-to-date with industry trends and best practices.
- Strong Technical Knowledge of Risk and Healthcare Employee Benefits: Possess a deep understanding of risk and healthcare employee benefits, including industry exams and certifications.
- Develop Core Skills in Communication, Questioning, Listening, Report Writing, and Presenting: Develop and maintain strong core skills in communication, questioning, listening, report writing, and presenting, ensuring effective collaboration and communication with clients and team members.
- Proficient in Microsoft Office and Internal Systems: Possess proficiency in Microsoft Office (Excel, Word, PowerPoint) and relevant internal systems and databases.
- Demonstrable Experience in a Similar Role: Bring a minimum of 2 years' experience in a similar role in Financial Services or financial services administration, with a proven track record of success.
- Strong Customer Service and Relationship Building Skills: Possess excellent customer service and relationship building skills, with the ability to build strong relationships with clients and team members.
- High Level of Accuracy and Attention to Detail: Demonstrate a high level of accuracy and attention to detail, with the ability to produce high-quality documentation and reports.
- Ability to Travel: Possess a clean driving license and access to a car, with the ability to travel to various locations as required.
- Competitive Salary: Receive a competitive salary, commensurate with experience and qualifications.
- Minimum 25 Days Holiday: Enjoy a minimum of 25 days holiday, plus bank holidays, with the option to 'buy' extra days.
- Defined Contribution Pension Scheme: Participate in a defined contribution pension scheme, with Gallagher contributing to your retirement savings.
- Life Insurance: Receive life insurance, paying 4x your basic annual salary, with the option to top-up to 10x.
- Health Cash Plan or Private Medical Insurance: Choose from a health cash plan or private medical insurance, providing comprehensive health coverage.
- Employee Stock Purchase Plan: Participate in an employee stock purchase plan, offering company shares at a discount.
- Share Incentive Plan: Join a share incentive plan, HMRC approved, providing tax-effective stock purchase opportunities.
- Critical Illness Cover: Receive critical illness cover, providing financial protection in the event of serious illness.
- Discounted Gym Membership: Enjoy discounted gym membership, with access to over 3,000 gyms nationally.
- Season Ticket Loan: Access a season ticket loan, providing financial support for travel expenses.
- Discounted Voucher Portal: Save money on your weekly shop or next big purchase with our discounted voucher portal.
