Veterinary Receptionist

5 days ago

London, Greater London, United Kingdom Medivet Full time
The Opportunity
We are seeking a skilled and compassionate Client Care Assistant to join our team at Medivet Sidcup Station Road. As a key member of our front-of-house team, you will play a vital role in delivering exceptional care to our patients and clients.

About the Role
This is a full-time position, 40 hours per week, Monday to Friday. Shifts will typically alternate between 8 am - 5 pm and 10 am - 7 pm, with 1 in 4 weekends required. You will be working as part of a team of Veterinary Surgeons, Nurses, and Patient Care Assistants to provide a warm and welcoming environment for our clients.

Your Key Responsibilities
As a Client Care Assistant, you will be responsible for:
  • Welcoming and assisting clients before, during, and after every visit.
  • Handling busy telephone lines and arranging appointments.
  • Processing payments and managing cash up.
  • Ensuring the consult rooms are fully stocked and the reception area is tidy.
  • Providing administrative support to the team, including data entry and record-keeping.

What We Offer
We are committed to providing a supportive and inclusive work environment, with opportunities for growth and development. As a Client Care Assistant, you will enjoy a range of benefits, including:
  • Health cash plan from day one, covering dental, physio, and optical services.
  • Life Assurance 3 x salary.
  • Access to 24-hour counselling by phone or in person.
  • 31 days' annual leave (including Bank Holidays), rising to 36 with length of service.
  • An additional 'Day for You', a paid day's leave for you to use as you wish.
  • Interest-free Season Ticket Loan.
  • Cycle to Work scheme.
  • Discounts on Medivet products and services.

About Us
Medivet is a leading veterinary care provider, with practices across the UK and overseas. We are proud to support a large, connected, and growing community of colleagues who provide exceptional care that's always there. We believe in making a positive difference through every interaction we have, and we're looking for like-minded individuals to join our team.

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