Network Field Engineer

3 weeks ago

Kidlington, United Kingdom Thames Water Full time
Job Title: Network Field Engineer

We are seeking a skilled Network Field Engineer to join our team in the Thames Valley and Home Counties area. As a Network Field Engineer, you will be responsible for supporting our customers and protecting the environment by overseeing our contractors and ensuring they are working safely and efficiently.

Key Responsibilities:
  • Resolve sewer collapses, blockages, flooding to customers' homes, and pollution to watercourses.
  • Act as local network expert providing information for risk assessments and sharing information regarding network risks and other health and safety issues.
  • Attend meetings with customers, councils, and the Environment Agency to discuss how best our business can support them.
  • Provide critical on-site information to support the wider Operations team.
  • Supervise contractors to ensure they are working safely and adhering to company policies & procedures.
Requirements:
  • Excellent communication and interpersonal skills.
  • Basic IT skills are preferable but not essential.
  • Clean manual driving licence.
  • A strong emphasis on and passion for great customer service.
  • Flexibility in your approach to work and ability to work effectively in the field.
Benefits:
  • Competitive salary paying between £24,400 to £32,800 per annum depending on your level of experience.
  • Full training package provided.
  • 24 days holiday per year increasing to 28 with the length of service. (Plus bank holidays)
  • Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
  • Personal Medical Assessments – Open to all once a year.
  • Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

At Thames Water, our purpose is crystal clear - to deliver life's essential service so our customers, communities, and planet can thrive. Water is life's great leveller. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we're committed to taking care of it.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running, and more, so every drop is more precious than ever.

Working at Thames Water

At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience.

It's also a great opportunity to learn more about our business, meet colleagues, and earn some extra money along the way.

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