Hospitality Team Member
1 week ago
Job Summary
We are seeking a highly skilled and enthusiastic Host/Hostess to join our team at the Celtic Manor Resort. As a Host/Hostess, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.
Key Responsibilities
- Welcome and greet guests upon arrival, ensuring a warm and welcoming atmosphere
- Manage restaurant reservations, take phone calls, and prepare bills in a timely and efficient manner
- Coordinate private functions and provide administrative support to the restaurant team
- Work collaboratively with the restaurant team to ensure seamless service and high-quality food presentation
Requirements
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask with ease
- Strong attention to detail and ability to maintain a high level of accuracy
- Previous experience in a hospitality or customer-facing role is desirable
What We Offer
- A competitive rate of pay and amazing benefits
- Opportunities for career development and growth within the company
- A dynamic and supportive work environment
- Free parking while on duty and lifestyle and retail discounts
About Us
The Celtic Manor Resort is a prestigious portfolio of unique hotels and event venues, offering luxury escapes, family breaks, special occasions, golfing getaways, and business events. We pride ourselves on delivering exceptional customer service and creating memorable experiences for our guests.
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