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Team Member

2 months ago

Newport, Newport, United Kingdom Accor Full time

**Welcome to Accor**

We are a global leader in the hospitality industry, and we're looking for talented individuals to join our team.

**Your Role:**

As a hotel team member, you will be responsible for providing exceptional service to our guests from the moment they arrive to their departure. This includes greeting and checking in guests, responding to their requests, and ensuring they have a memorable experience with us.

**Key Responsibilities:**

  • Greet and Check-in Guests: Provide a warm welcome to our guests and ensure a smooth check-in process.
  • Respond to Requests: Anticipate and respond to guests' needs and requests in a timely and professional manner.
  • Enhance Guest Experience: Take initiative to add a personalized touch to our guests' stay, making it a memorable experience.
  • Promote Hotel Facilities: Proudly promote our hotel facilities and services, looking for opportunities to enhance a guest's stay through up-selling.

**What We Offer:**

We offer a dynamic and supportive work environment, where you can grow and learn every day. Our team is passionate about delivering exceptional service and making a difference in our guests' lives.