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Freight Export Specialist

2 months ago


West Drayton, Greater London, United Kingdom Reed Full time

Job Summary:

We are seeking a highly motivated and organized Export Operations Clerk to join our team at Reed. As an Export Operations Clerk, you will be responsible for managing export freight operations and Customs clearances, handling sea, air, and road export shipments efficiently, and providing exceptional customer service.

Key Responsibilities:

  • Manage export freight operations and Customs clearances, ensuring compliance with all relevant regulations and laws.
  • Handle sea, air, and road export shipments efficiently, from pickup to delivery.
  • Communicate with customers daily, providing timely and accurate updates on shipment status.
  • Liaise with shipping lines, airlines, handling agents, transporters, Customs, and overseas offices to ensure smooth operation of the export process.
  • Raise files, documents, and invoices accurately and timely, ensuring all necessary paperwork is completed.
  • Arrange collections and ensure the smooth operation of the export process.

Requirements:

  • 1-2 years of hands-on operational freight forwarding experience.
  • Good working knowledge of logistics, shipping, and transportation.
  • Experience with Export Customs entry, preferably with Sequoia.
  • Basic IT skills and proficiency in using logistics software.
  • Punctuality and a keenness to learn all areas of the operation.
  • Demonstrable work efficiency and accuracy.
  • Team player with excellent cooperation skills.
  • Professional customer service and communication skills, fluent in English with a polite telephone manner.
  • Commercial awareness with an understanding of basic profit/loss concepts.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.