Content Moderation Specialist

3 weeks ago

London, Greater London, United Kingdom Snap Inc. Full time
About Snap Inc.

Snap Inc. is a technology company that believes the camera presents the greatest opportunity to improve the way people live and communicate. We contribute to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

Job Title: Content Moderation Specialist

We're looking for a Content Moderation Specialist to join our London team As a Content Moderation Specialist, you will play a critical role in ensuring that our community guidelines are enforced and that our users have a safe and enjoyable experience on our platform.

Key Responsibilities:
  • Review content submissions to ensure they abide by our community guidelines, policies, and technical requirements.
  • Review safety incident reports, take appropriate actions per operations policies and procedures, and follow through clearly and consistently on every report.
  • Drive quality management activities and conduct regular quality audits.
  • Use data and analytical tools/skills to identify and help drive solutions for new issues, trends, and drive decision-making and management reporting.
  • Drive the development of policy guidance, tool/product updates, escalations pathways, operations improvement, and quality control.
  • Project manage key moderation and product initiatives with tight deadlines and shifting priorities.
  • Review team members' work, create and deliver training, and provide feedback.
  • Identify and escalate new issues and trends.
  • Serve as a consultative partner with vendor teams on policy, quality, and operational matters.
  • Advise Snap teams on current and trending content while taking into account the cultural and regional nuances.
Requirements:
  • Excellent writing and verbal communication skills.
  • Experience with policy enforcement with a meticulous attention to detail.
  • Experience managing multiple global projects and cross-functional stakeholders.
  • Excellent data analytics skills to drive problem-solving, decision-making, and reporting.
  • Great judgment and ability to problem-solve, both independently and with peers.
  • Ability to prioritize tasks and work independently with minimal oversight.
  • Passion for Snapchat, content, and online safety.
What We Offer:
  • Bachelor's degree or equivalent work experience.
  • Flexible work-hours: full-time and weekends as needed.
Preferred Qualifications:
  • Additional language skills are a plus.
  • Experience with JIRA, Zendesk, or similar issue tracking software.
  • Experience in content moderation, operations/programme management, product, or related role.
  • Experience in online safety-related disciplines at a technology company.
Equal Opportunity Employer:

Snap Inc. is proud to be an equal opportunity employer and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.

Benefits:

Snap Inc. offers a comprehensive benefits package that includes paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success

  • Content Moderation Specialist

    4 weeks ago

    London, Greater London, United Kingdom Snap Inc. Full time

    Job Title: Content Moderation SpecialistSnap Inc. is seeking a highly skilled Content Moderation Specialist to join our London team. As a key member of our content moderation team, you will play a critical role in ensuring the quality and safety of our platform.Key Responsibilities:Review content submissions to ensure they meet our community guidelines and...

  • Content Moderation Specialist

    4 weeks ago

    London, Greater London, United Kingdom Snap Inc. Full time

    Job Title: Content Moderation SpecialistSnap Inc. is seeking a highly skilled Content Moderation Specialist to join our London team. As a key member of our content moderation team, you will play a critical role in ensuring the quality and safety of our platform.Key Responsibilities:Review content submissions to ensure they meet our community guidelines and...

  • Content Moderation Specialist

    3 weeks ago

    London, Greater London, United Kingdom Snap Inc. Full time

    Job Title: Content Moderation SpecialistSnap Inc. is seeking a highly skilled Content Moderation Specialist to join our London team. As a key member of our content moderation team, you will play a critical role in ensuring the quality and safety of our platform.Key Responsibilities:Review content submissions to ensure they meet our community guidelines and...

  • Content Moderation Specialist

    3 weeks ago

    London, Greater London, United Kingdom Snap Inc. Full time

    Job Title: Content Moderation SpecialistSnap Inc. is seeking a highly skilled Content Moderation Specialist to join our London team. As a key member of our content moderation team, you will play a critical role in ensuring the quality and safety of our platform.Key Responsibilities:Review content submissions to ensure they meet our community guidelines and...

  • Content Moderation Specialist

    1 week ago

    London, Greater London, United Kingdom Snap Inc. Full time

    About the RoleWe are seeking a highly skilled Content Moderation Specialist to join our London team at Snap Inc. As a key member of our content moderation team, you will play a critical role in ensuring the quality and safety of our platform.Key ResponsibilitiesReview content submissions to ensure they meet our community guidelines, policies, and technical...

  • Content Moderation Specialist

    1 week ago

    London, Greater London, United Kingdom Snap Inc. Full time

    About the RoleWe are seeking a highly skilled Content Moderation Specialist to join our London team at Snap Inc. As a key member of our content moderation team, you will play a critical role in ensuring the quality and safety of our platform.Key ResponsibilitiesReview content submissions to ensure they meet our community guidelines, policies, and technical...

  • Content Moderation Specialist

    6 days ago

    London, Greater London, United Kingdom Snap Inc. Full time

    About the RoleWe are seeking a highly skilled Content Moderation Specialist to join our London team at Snap Inc. As a key member of our content moderation team, you will play a critical role in ensuring the quality and safety of our platform.Key ResponsibilitiesReview content submissions to ensure they meet our community guidelines, policies, and technical...

  • Content Moderation Specialist

    2 days ago

    London, Greater London, United Kingdom Snap Inc. Full time

    About the RoleWe're seeking a highly skilled Content Moderation Specialist to join our London team at Snap Inc. As a key member of our content moderation team, you will play a critical role in ensuring the quality and safety of our platform.Key ResponsibilitiesReview content submissions to ensure they meet our community guidelines, policies, and technical...

  • Content Moderation Specialist

    6 days ago

    London, Greater London, United Kingdom Snap Inc. Full time

    About the RoleWe are seeking a highly skilled Content Moderation Specialist to join our London team at Snap Inc. As a key member of our content moderation team, you will play a critical role in ensuring the quality and safety of our platform.Key ResponsibilitiesReview content submissions to ensure they meet our community guidelines, policies, and technical...

  • Content Moderation Specialist

    3 days ago

    London, Greater London, United Kingdom Snap Inc. Full time

    About the RoleWe're seeking a highly skilled Content Moderation Specialist to join our London team at Snap Inc. As a key member of our content moderation team, you will play a critical role in ensuring the quality and safety of our platform.Key ResponsibilitiesReview content submissions to ensure they meet our community guidelines, policies, and technical...

  • Content Moderation Specialist

    3 weeks ago

    London, Greater London, United Kingdom Snap Inc. Full time

    About the RoleWe are seeking a highly skilled Content Moderation Specialist to join our London team at Snap Inc. As a key member of our content moderation team, you will play a critical role in ensuring the quality and safety of our platform.Key ResponsibilitiesReview content submissions to ensure they meet our community guidelines, policies, and technical...

  • Content Moderation Specialist

    3 weeks ago

    London, Greater London, United Kingdom Snap Inc. Full time

    About the RoleWe are seeking a highly skilled Content Moderation Specialist to join our London team at Snap Inc. As a key member of our content moderation team, you will play a critical role in ensuring the quality and safety of our platform.Key ResponsibilitiesReview content submissions to ensure they meet our community guidelines, policies, and technical...

  • Content Moderation Specialist

    1 month ago

    London, Greater London, United Kingdom Snap Inc. Full time

    About the RoleWe're seeking a highly skilled Content Moderation Specialist to join our London team at Snap Inc. As a key member of our content review team, you'll play a critical role in ensuring the quality and safety of our platform.Key ResponsibilitiesReview content submissions to ensure they meet our community guidelines, policies, and technical...

  • Content Moderation Specialist

    1 month ago

    London, Greater London, United Kingdom Snap Inc. Full time

    About the RoleWe're seeking a highly skilled Content Moderation Specialist to join our London team at Snap Inc. As a key member of our content review team, you'll play a critical role in ensuring the quality and safety of our platform.Key ResponsibilitiesReview content submissions to ensure they meet our community guidelines, policies, and technical...

  • Content Moderator

    1 month ago

    London, Greater London, United Kingdom News UK Full time

    Job DescriptionContent Moderator - Reader Engagement SpecialistThe content moderator focusing on reader engagement is responsible for overseeing and enhancing discussions in our publication's comment sections, as well as generating compelling reader-led content and interactive features to connect with our audience directly.Key ResponsibilitiesMaintain and...

  • Content Moderator

    2 weeks ago

    London, Greater London, United Kingdom News UK Full time

    Job DescriptionContent Moderator - Reader Engagement SpecialistThe content moderator focusing on reader engagement is responsible for overseeing and enhancing discussions in our publication's comment sections, as well as generating compelling reader-led content and interactive features to connect with our audience directly.Key ResponsibilitiesMaintain and...

  • Content Moderator

    3 weeks ago

    London, Greater London, United Kingdom Yahoo UK Ltd Full time

    Job Opportunity at Yahoo UK LtdWe are seeking a highly skilled and multilingual researcher to join our team at Yahoo UK Ltd. As a researcher, you will be responsible for moderating chat and posting content on Twitch streams.The ideal candidate will have a strong level of fluency in German, French, and Spanish, as well as English. You will be working with a...

  • Content Moderator

    3 weeks ago

    London, Greater London, United Kingdom Yahoo UK Ltd Full time

    Job Opportunity at Yahoo UK LtdWe are seeking a highly skilled and multilingual researcher to join our team at Yahoo UK Ltd. As a researcher, you will be responsible for moderating chat and posting content on Twitch streams.The ideal candidate will have a strong level of fluency in German, French, and Spanish, as well as English. You will be working with a...

  • Content Moderator

    3 weeks ago

    London, Greater London, United Kingdom Yahoo UK Ltd Full time

    Job Opportunity at Yahoo UK LtdWe are seeking a highly skilled and multilingual researcher to join our team at Yahoo UK Ltd. As a researcher, you will be responsible for moderating chat and posting content on Twitch streams.The ideal candidate will have a strong level of fluency in German, French, and Spanish, as well as English. You will be required to use...

  • Content Moderator

    3 weeks ago

    London, Greater London, United Kingdom Yahoo UK Ltd Full time

    Job Opportunity at Yahoo UK LtdWe are seeking a highly skilled and multilingual researcher to join our team at Yahoo UK Ltd. As a researcher, you will be responsible for moderating chat and posting content on Twitch streams.The ideal candidate will have a strong level of fluency in German, French, and Spanish, as well as English. You will be required to use...