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Client Support Training Specialist

3 months ago

Perth Perth Kinross, United Kingdom Search Full time

Position Overview: We are in search of a Client Support Training Specialist to become a part of our dynamic team. This role is designed for individuals who are passionate about delivering exceptional customer service and are eager to contribute to our organization.

Employment Type: This is a full-time position with a hybrid work model available after the training period.

Compensation: The hourly wage ranges from £12 to £12.50.

Key Responsibilities:

  • Addressing customer inquiries through various communication channels including phone, email, and chat in a prompt and professional manner.
  • Providing precise information and assistance to clients regarding our offerings.
  • Effectively managing and resolving customer concerns and complaints.
  • As a Client Support Training Specialist, you will be tasked with handling all incoming customer inquiries with a focus on professionalism and efficiency.

Ideal Candidate: The successful candidate will possess prior experience in a contact center environment, demonstrate a professional demeanor, and exhibit outstanding communication skills, both written and verbal.

Join Us: If you are enthusiastic about customer service and are looking for a role that supports our clients during peak periods, we encourage you to consider this opportunity.

Equal Opportunity Employer: Search is committed to fostering a diverse workplace and welcomes applications from all qualified individuals, regardless of their background.