Handover Experience Specialist

2 months ago


Stockport, Stockport, United Kingdom LSH AUTO Full time

We are seeking a skilled Handover Experience Partner to join our team at LSH AUTO in Stockport.

This is a full-time position of 40 hours with a salary of £24,232 plus bonus.

Benefits:

Colleague Referral Scheme (£500 - £1000)

• A range of Mercedes Benz training and leadership programmes

• Platinum Plus Rewards Scheme

• Colleague Car Purchase Scheme

• Eye care Vouchers

• Life Assurance (4 x annual salary)

• 31 days holiday (including bank holidays), rising to 38 days with length of service

• Wellbeing Support

• Company Pension

• Full uniform and PPE provided

Key Responsibilities:

  • Deliver a great customer handover experience from point of sale to customer collection
  • Liaise with customers with progress reports
  • Ensure all correct documentation is available for a seamless handover
  • Design the customer journey
  • Have creative experience of delivering outstanding customer services
  • Have a natural affinity for building relationships with new customers and visitors
  • Have a great knowledge of the Mercedes Benz products to ensure the customer has a full understanding of their vehicle and its systems
  • Ensure 100% customer satisfaction

Are you passionate about delivering exceptional customer experiences and have a strong affinity for building relationships? We are looking for a skilled Handover Experience Partner to join our team at LSH AUTO in Stockport.



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