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Customer Engagement Specialist
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Customer Engagement Specialist
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Director of Customer Engagement
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Customer Engagement
3 months ago
Layered Reality stands at the forefront of immersive entertainment, intertwining narrative, technology, and exceptional service to craft unforgettable experiences. Our innovative approach blends live performance, digital advancements, and sensory engagement to deliver truly unique adventures.
Role OverviewAs a member of our Guest Experience & Bar team, you will represent Layered Reality, playing a crucial role in shaping guest interactions. Your duties will encompass welcoming visitors, ensuring their satisfaction, and operating at the bar. Your enthusiasm and meticulousness will help create a memorable atmosphere in our immersive environment.
Perks of Joining Us- Experience a vibrant workplace
- Engage in company social gatherings
- Enjoy discounts on food, beverages, and entertainment tickets
- Receive a Love2Shop Voucher on your work anniversary
Your responsibilities will include greeting guests, assisting with entry processes, promoting merchandise, serving tables, and addressing guest inquiries efficiently. Enhance sales and improve the guest experience by effectively promoting themed offerings.
QualificationsWe seek enthusiastic individuals to join our team, possessing a proactive mindset and a commitment to guest satisfaction. Previous experience in hospitality, performing arts, events, or visitor attractions is advantageous.
Essential Qualities- Positive disposition towards customer service
- Excellent verbal communication abilities
- Attention to detail and capacity to manage multiple tasks
- Professional appearance
- Ability to remain composed under pressure
- Strong problem-solving capabilities
- Familiarity with food and beverage operations
- Team-oriented with adaptability to various shifts
Position: Guest Experience & Bar Associate
Employment Type: Part-time, Permanent
Commitment to DiversityAt Layered Reality, we embrace diversity and inclusion, recognizing the value of diverse perspectives. Join us in celebrating our uniqueness as we create immersive entertainment experiences that resonate with everyone.
How to ApplyTo express your interest in this position, please submit your CV and Cover Letter, highlighting how you can contribute to the success of Layered Reality.