Application Support Specialist

3 weeks ago

Wrexham, Wrexham, United Kingdom ZipRecruiter Full time
Application Support Engineer

Are you a skilled Application Support Engineer looking for a new challenge? We have an exciting opportunity for a talented individual to join our team as an Application Support Engineer.

About the Role:

We are seeking a highly motivated and experienced Application Support Engineer to join our technical support team. As an Application Support Engineer, you will be responsible for providing technical support to internal and external users, troubleshooting issues, and resolving problems in a timely and efficient manner.

Key Responsibilities:

  • Provide technical support to internal and external users via phone, email, and in-person
  • Troubleshoot and resolve technical issues related to software applications and systems
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base articles
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • 3+ years of experience in Application Support or a related field
  • Excellent communication and problem-solving skills
  • Knowledge of ITIL methodology and software applications
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • Competitive salary up to £27,000
  • Free parking and lunch daily
  • Enhanced leave and pension
  • Hybrid working arrangement

How to Apply:

If you are a motivated and experienced Application Support Engineer looking for a new challenge, please submit your application or email us directly at [insert email address].

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