Current jobs related to Customer Service Representative - Wilmslow, Cheshire East - Focus Group

  • Customer Service Representative

    2 weeks ago

    Wilmslow, Cheshire East, United Kingdom Citation Ltd. Full time

    Customer Service RepresentativeAt Citation Ltd., we're on a mission to grow and empower our team. We're looking for a Customer Service Representative to join our busy Diary Management Team. As a key member of our team, you'll be responsible for contacting our current clients and booking in visits for our Field Consultants in line with our service...

  • Customer Service Representative

    2 weeks ago

    Wilmslow, Cheshire East, United Kingdom Focus Group Full time

    Job Title: Customer Service RepresentativeReports to: IOT Team ManagerDepartment: OperationsLocation: Hybrid workingSalary: up to £22,500 + Company and Personal Performance BonusAbout Us: Founded in 2013, Focus Group have grown to become a leading provider of Unified Communications solutions. Through our strategic partnerships, we offer flexible, bespoke...

  • Customer Service Representative

    2 weeks ago

    Wilmslow, Cheshire East, United Kingdom Focus Group Full time

    Job Title: Customer Service RepresentativeReports to: IOT Team ManagerDepartment: OperationsLocation: Cheshire, SK9 1NY (Hybrid working 4 office and 1 home)Salary: up to £22,500 + Company and Personal Performance BonusKey Responsibilities:Excellent communication skillsExcellent organisational skillsProblem solving skillsAbility to work under pressure to...

  • Customer Service Representative

    2 weeks ago

    Wilmslow, Cheshire East, United Kingdom Focus Group Full time

    Job Title: Customer Service RepresentativeReports to: IOT Team ManagerDepartment: OperationsLocation: Cheshire, SK9 1NY (Hybrid working 4 office and 1 home)Salary: up to £22,500 + Company and Personal Performance BonusKey Responsibilities:Excellent communication skillsExcellent organisational skillsProblem solving skillsAbility to work under pressure to...

  • Customer Service Representative

    2 months ago

    Wilmslow, Cheshire East, United Kingdom Skipton Building Society Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Consultant. As a key member of our branch team, you will be responsible for delivering exceptional customer service and providing support to our customers in a fast-paced and dynamic environment.Key ResponsibilitiesEngage with customers to...

  • Customer Service Representative

    2 months ago

    Wilmslow, Cheshire East, United Kingdom Skipton Building Society Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Consultant. As a key member of our branch team, you will be responsible for delivering exceptional customer service and providing support to our customers in a fast-paced and dynamic environment.Key ResponsibilitiesEngage with customers to...

  • Customer Service Representative

    4 weeks ago

    Wilmslow, Cheshire East, United Kingdom Tesco Full time

    About the RoleWe are seeking a dedicated and customer-focused individual to join our Tesco team as a Colleague. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key Responsibilities• Provide outstanding customer service, ensuring that every customer leaves...

  • Customer Service Representative

    4 weeks ago

    Wilmslow, Cheshire East, United Kingdom Tesco Full time

    About the RoleWe are seeking a dedicated and customer-focused individual to join our Tesco team as a Colleague. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key Responsibilities• Provide outstanding customer service, ensuring that every customer leaves...

  • Customer Service Representative

    2 weeks ago

    Wilmslow, Cheshire East, United Kingdom Tenpin Ltd Full time

    Customer Service Assistant RoleWe are looking for a Customer Service Assistant to deliver an outstanding experience for our customers at Tenpin Ltd. As a key member of our team, you will be responsible for booking customers in at reception, being a point of contact for customer questions, and hosting individuals and parties.You will work efficiently, show...

  • Customer Service Representative

    2 weeks ago

    Wilmslow, Cheshire East, United Kingdom Tenpin Ltd Full time

    Customer Service Assistant RoleWe are looking for a highly motivated and enthusiastic individual to join our team as a Customer Service Assistant. As a key member of our team, you will be responsible for delivering an outstanding experience for our customers.Your key responsibilities will include:Booking customers in at receptionBeing a point of contact for...

  • Customer Service Representative

    4 weeks ago

    Wilmslow, Cheshire East, United Kingdom Vita Student Full time

    Job Title: Customer Service ExecutiveVita Student is seeking a highly skilled Customer Service Executive to join our team. As a key member of our Customer Engagement Team, you will play a vital role in supporting our residents and ensuring a seamless experience throughout their time with us.Key Responsibilities:Triage inbound contact from customers who are...

  • Customer Service Representative

    4 weeks ago

    Wilmslow, Cheshire East, United Kingdom Vita Student Full time

    Job Title: Customer Service ExecutiveVita Student is seeking a highly skilled Customer Service Executive to join our team. As a key member of our Customer Engagement Team, you will play a vital role in supporting our residents and ensuring a seamless experience throughout their time with us.Key Responsibilities:Triage inbound contact from customers who are...

  • Customer Service Representative

    2 weeks ago

    Wilmslow, Cheshire East, United Kingdom Five Guys Full time

    Fixed Term Crew Member - Cheshire At Five Guys, we're looking for enthusiastic individuals to join our team as Fixed Term Crew Members. Our restaurants are bustling with activity during the holiday season, and we need people who are passionate about delivering excellent customer service and serving perfect burgers and fries. As a Fixed Term Crew Member,...

  • Customer Service Representative

    1 month ago

    Wilmslow, Cheshire East, United Kingdom TrustFord Full time

    About the RoleWe are seeking a highly organized and detail-oriented Sales Administrator to join our team at TrustFord. As a Sales Administrator, you will play a crucial role in supporting our sales team by processing customer files and invoices, maintaining accurate records, and ensuring our stock information is up to date.Key ResponsibilitiesProcess...

  • Customer Service Representative

    1 month ago

    Wilmslow, Cheshire East, United Kingdom TrustFord Full time

    About the RoleWe are seeking a highly organized and detail-oriented Sales Administrator to join our team at TrustFord. As a Sales Administrator, you will play a crucial role in supporting our sales team by processing customer files and invoices, maintaining accurate records, and ensuring our stock information is up to date.Key ResponsibilitiesProcess...

  • Customer Service Representative

    5 days ago

    Wilmslow, Cheshire East, United Kingdom Purely Automotive Recruitment Ltd Full time

    We are seeking an experienced Service Advisor to join our client based in the north-west of England. As a Service Advisor, you will provide outstanding customer care and be the vital link between customers and the workshop. You will inform and consult on vehicle servicing, and keep customers up to date at every stage whilst answering any questions or queries...

  • Customer Service Representative

    1 week ago

    Wilmslow, Cheshire East, United Kingdom Citation Ltd. Full time

    Role OverviewCitation Ltd. is seeking a skilled Field Support Executive to join our Diary Management Team at our Head Office in Wilmslow. As a key member of our team, you will be responsible for contacting current clients and booking visits for our Field Consultants in line with our service offering.Your Key ResponsibilitiesClient Engagement: Engage with...

  • Customer Service Liaison

    1 week ago

    Wilmslow, Cheshire East, United Kingdom Focus Group Full time

    Job Title: Customer Service LiaisonReports to: IOT Team ManagerDepartment: OperationsLocation: Cheshire, UK (Hybrid working)Salary: up to £22,500 + Company and Personal Performance BonusAbout Us:Founded in 2013, Focus Group have rapidly grown to become one of the UK's leading providers of Unified Communications solutions. Through our strategic partnerships...

  • Sales Development Representative

    3 weeks ago

    Wilmslow, Cheshire East, United Kingdom Ninetech Full time

    {"title": "Sales Development Representative", "description": "Unlock Your Sales PotentialAre you a driven and passionate sales professional looking to take your career to the next level? We're seeking a talented Sales Development Representative to join our fast-growing team at Ninetech.As a Sales Development Representative, you'll be responsible for...

  • Sales Development Representative

    3 weeks ago

    Wilmslow, Cheshire East, United Kingdom Ninetech Full time

    {"title": "Sales Development Representative", "description": "Unlock Your Sales PotentialAre you a driven and passionate sales professional looking to take your career to the next level? We're seeking a talented Sales Development Representative to join our fast-growing team at Ninetech.As a Sales Development Representative, you'll be responsible for...

Customer Service Representative

2 months ago

Wilmslow, Cheshire East, United Kingdom Focus Group Full time
{"h1": "Customer Service Advisor Job Description", "p": "At Focus Group, we are seeking a reliable and motivated individual to join our young and dynamic team as a Customer Service Advisor. This exciting opportunity is centered around working on our busy Service Desk, answering telephone calls, emails, and working with internal and external portals.

As a Customer Service Advisor, you will be responsible for liaising with Zest4 partners and customers via multiple workstreams, provision new business on our various network platforms, and management of in-life changes across various networks and suppliers.

Key Responsibilities:

* Excellent communication skills
* Excellent organisational skills
* Problem solving skills
* Ability to work under pressure to prioritise key responsibilities
* Ability to learn and adapt to new systems, platforms and processes
* Ability to work to deadlines
* Comfortable with Microsoft Office products such as Excel and Outlook
* Comfortable talking on the phone, developing relationships with partners and customers

Objectives / Responsibilities:

* Liaise with Zest4 partners and customers via multiple workstreams such as email, telephone and via our customer portals
* Provision new business on our various network platforms
* Management of in-life changes across various networks and suppliers
* Management of tasks within our own Self-Serve Portal
* Accurately enter order details onto network systems and onto the Zest4's bespoke billing platform
* Work with our billing teams to ensure tariffs and products are built ready for connection
* Develop a good working knowledge of all IOT products sold by Zest4
* Perform Customer and Partner service tasks to support this team.
* Work within other teams and on various projects where required

If you are an enthusiastic and organised person looking for a varied role with a real ability to progress within a growing and exciting business, we encourage you to apply for this exciting opportunity.

At Focus Group, we offer an excellent training and personal development plan, with the full support of the company's management.

We look forward to hearing from you"}