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Senior Governance Manager

2 months ago


Canterbury, Kent, United Kingdom East Kent Hospitals University NHS Foundation Trust Full time

About the Role

The Senior Governance Manager will provide critical support to the Quality Governance Business Partners in all aspects of clinical quality, risk management, and governance. This role will work closely with the Corporate Quality Governance Team and be supported by corporate specialists in patient safety, clinical effectiveness, legal services, complaints, clinical audit, and compliance to enable learning and improvement.

Main Responsibilities

  • Manage incidents to validate and quality check the incident management system, escalating concerns to the Quality Governance Business Partner, Corporate Patient Safety Team, and Care Group Triumvirate as necessary.
  • Support the embedding of a systems-based approach to learning in line with the Patient Safety Incident Response Framework (PSIRF) and ensure the inclusion of those affected by patient safety incidents in the process.
  • Participate in learning responses and update the incident management system to identify learning and share it across the organization.
  • Live the Trust Values, fostering a culture of high reporting and early engagement to respond to incidents and patient safety events in a timely manner.
  • Create reports for compliance data and reflect themes and safety risks, supporting the monitoring of actions to reduce risks and escalating areas of concern.
  • Access performance indicator dashboards to ensure compliance with KPIs, including Duty of Candour.
  • Ensure learning from data review and analysis is shared across the Care Group and Trust as appropriate.
  • Participate in the delivery of training with the team.
  • Identify quality improvement opportunities.

About Us

East Kent Hospitals University NHS Foundation Trust is one of the largest hospital trusts in England, serving a local population of around 800,000 people. Our vision is 'great healthcare from great people.' We are guided by our values: 'People feel cared for, safe, respected, and confident that we are making a difference.' We have a new way of working, called 'We care,' which empowers frontline staff to lead improvements day-to-day. We are looking for compassionate people to be part of our improvement journey for the patients, families, and carers we care for every day.