Poker Dealer
3 weeks ago
About Us
The Rank Group is a leading casino operator in the UK, renowned for providing exceptional gaming and leisure experiences. Our venues are committed to creating a safe and enjoyable environment for all our customers, offering a wide range of entertainment options and opportunities to learn and develop new skills.
Job Description
As a Poker Dealer, you'll be responsible for delivering an engaging and entertaining poker experience for our guests. Your role involves more than just dealing cards; it's about creating a memorable atmosphere and fostering a fun and welcoming environment.
Your Responsibilities:- Provide exceptional customer service by warmly greeting guests and ensuring their needs are met throughout their gaming experience.
- Collaborate effectively with your colleagues to deliver seamless and dynamic service, upholding our core values of Service, Teamwork, Ambition, Responsibility, and Solutions.
- Demonstrate proficiency in dealing poker games accurately and efficiently, adhering to all rules and regulations.
- Maintain a professional demeanor and create a positive and engaging atmosphere for players at the table.
- Ensure the security of the game, cash, and assets by following established procedures and protocols.
- Stay informed about relevant regulations and licensing conditions, promoting responsible gambling practices.
- A positive attitude and a passion for delivering exceptional customer experiences.
- Previous experience in a hospitality role, demonstrating strong interpersonal and communication skills.
- Experience as a poker dealer is preferred but not essential; we offer comprehensive training to successful candidates.
- Ability to work effectively in a team environment and adapt to changing situations.
- Excellent conflict resolution skills and the ability to handle challenging situations professionally.
- Flexibility to work various shifts, including weekends and bank holidays.
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