Poker Dealer

4 days ago

Coventry, Coventry, United Kingdom Grosvenor Casinos Full time
About the Role

Grosvenor Casinos is seeking a skilled Poker Dealer to join our team in Coventry. As a key member of our gaming team, you will be responsible for delivering an exceptional customer experience in our Card Room.

Key Responsibilities
  • Welcome customers warmly and ensure a memorable experience
  • Live our values of Service, Teamwork, Ambition, Responsibility, and Solutions
  • Work collaboratively with colleagues to provide efficient and dynamic service
  • Deliver an excellent quality experience by evaluating individual needs and acting upon this information
  • Communicate effectively with colleagues and card room supervisor
  • Create an environment of community and fun
  • Maintain the security of the game, cash, and assets
  • Ensure proactive compliance with all regulations, particularly for licensing conditions, and safer gambling
Requirements
  • Positive attitude
  • Experience of working successfully in a hospitality role
  • Previous experience working as a poker dealer (Preferred)
  • Fanatical about delivering unrivalled customer experience
  • Ability to collaborate with the wider business
  • Comfortable with change and ability to embrace new ways of working
  • Good interpersonal skills and conflict resolution
  • Ability to work shifts at any time of the day, including weekends and bank holidays
What We Offer
  • Zero hour contract
  • Multiple positions available
  • Competitive hourly rate
  • Share of tips

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