Front of House Team Member

5 days ago

Cardiff, Cardiff, United Kingdom Stonegate Group Full time

About Us

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld.

Job Title: Front of House Team Member

We're looking for a talented and enthusiastic individual to join our team as a Front of House Team Member. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a memorable experience for our guests.

Key Responsibilities

  • Welcome and engage every guest, ensuring they feel valued and appreciated.
  • Prepare and serve our high-quality food and drink, exceeding customer expectations.
  • Make recommendations that elevate guest experiences, showcasing your knowledge of our menu and drinks.
  • Maintain a clean and safe environment for guests and colleagues, adhering to our high standards.

What's in it for you?

  • Reward Card via the MiXR App – 25% off food and drink for you and all your friends across our Managed Estate.
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers.
  • VIP entry to our Pubs and Bars.
  • Stonegate Hotel Discounts.
  • Flexible working.
  • David Lloyd Corporate Discount Rates.
  • Vitality Healthcare.
  • Discounted Dental Insurance.
  • Wagestream – Early access to your earned wages.

How to Apply

If you're passionate about delivering exceptional customer service and creating unforgettable experiences, we'd love to hear from you. Please contact Popworld directly to learn more about this exciting opportunity.

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