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Duty Manager

2 months ago

Aberdeen, Aberdeen City, United Kingdom North Full time
{"About North

North is a dynamic and innovative company that is revolutionizing the entertainment industry. We are a leading provider of unique and exciting experiences for our customers, and we are looking for talented individuals to join our team.

The Role

As a Duty Manager at North, you will be responsible for ensuring that our guests have an exceptional experience from start to finish. This will involve managing the day-to-day operations of our venue, including supervising staff, managing customer service, and maintaining high standards of quality and safety.

Key Responsibilities

* Ensure that all guests receive a warm and welcoming experience
* Supervise and motivate staff to deliver exceptional customer service
* Maintain high standards of quality and safety in all areas of the venue
* Manage customer complaints and feedback
* Work closely with the management team to achieve business objectives

What We Offer

At North, we offer a range of benefits and opportunities for our employees, including:

* Competitive salary and benefits package
* Opportunities for career development and progression
* A fun and dynamic work environment
* Access to exclusive employee discounts and perks

Requirements

To be successful in this role, you will need:

* 2+ years of experience in a supervisory or management role
* Excellent customer service and communication skills
* Ability to work in a fast-paced environment
* Strong problem-solving and leadership skills

How to Apply

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we would love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].

Equal Opportunities

North is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to diversity and inclusion in the workplace and are proud to be an employer of choice for people from all backgrounds.