Operations Manager

4 weeks ago


Exeter, Devon, United Kingdom Oak Furnitureland Full time
Job Title: Shift Manager

We are seeking an experienced Shift Manager to join our team at Oak Furnitureland. As a Shift Manager, you will be responsible for leading a team of delivery drivers and warehouse staff to ensure the smooth operation of our depot.

Key Responsibilities:
  • Manage the day-to-day activities of the depot, including vehicle checks, driver inductions, and customer complaints.
  • Ensure compliance with health and safety regulations, transport legislation, and company policies.
  • Develop and implement strategies to improve operational efficiency and reduce costs.
  • Lead and motivate a team of delivery drivers and warehouse staff to achieve expected KPIs.
  • Conduct regular vehicle checks and ensure all vehicles are compliant with DVSA guidelines.
  • Investigate and report on any incidents or accidents.
  • Monitor and report on operational performance, including delivery times, vehicle utilization, and customer satisfaction.
Requirements:
  • Proven experience of managing teams in an operations environment, preferably in the logistics or furniture industry.
  • Demonstrable knowledge of transport legislation and health and safety regulations.
  • FLT counterbalance license essential.
  • IOSH and CPC qualifications preferred but not essential.
Benefits:
  • Competitive salary and benefits package.
  • Opportunity to work for a leading furniture retailer with a strong brand reputation.
  • Chance to develop your skills and experience in a dynamic and fast-paced environment.
About Oak Furnitureland:

We are a leading furniture retailer with a strong brand reputation for quality and style. Our mission is to provide our customers with the best possible shopping experience, and we are committed to delivering exceptional customer service and quality products.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced Shift Manager looking for a new challenge, please apply today.



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