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IT Support Specialist

2 months ago

Kent, United Kingdom Xact Placements Limited Full time

Xact Placements Limited is seeking a highly skilled IT Support Engineer to join our team in Kent.

Job Summary

We are looking for a talented individual to provide technical support and maintenance for our IT infrastructure. The successful candidate will be responsible for ensuring the smooth operation of our computer systems, networks, and services.

Key Responsibilities

  • Technical Support
    • Provide timely and effective technical support to users, resolving hardware and software issues.
    • Install, configure, and maintain computer systems, networks, and peripherals.
  • Network Administration
    • Manage and maintain the school's computer network, including routers, switches, and firewalls.
    • Configure and troubleshoot network devices and services.
  • Hardware and Software Maintenance
    • Perform routine maintenance tasks on computer systems, including software updates and hardware replacements.
    • Install and configure new software applications and systems.

Requirements

  • Qualifications and Experience
    • 2+ years' experience in a similar role, preferably in an educational setting.
    • Strong knowledge of computer systems, networks, and software applications.
  • Skills and Abilities
    • Excellent communication and customer service skills.
    • Ability to work independently and as part of a team.
    • High level of technical expertise and problem-solving skills.

What We Offer

  • Competitive Salary
    • £26,000-£30,000 per annum, depending on experience.
  • Opportunities for Professional Development
    • Training and development opportunities to enhance your technical skills and knowledge.