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Food and Beverage Service Assistant

2 months ago


London, Greater London, United Kingdom Imperial London Hotels Full time

Job Summary:

We are seeking a highly motivated and customer-focused Food and Beverage Service Assistant to join our team at Imperial London Hotels. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities:

  • Provide exceptional customer service to guests, ensuring their needs are met and exceeded.
  • Prepare and serve food and beverages to guests, adhering to company standards and guidelines.
  • Work effectively as part of a team to ensure seamless service delivery.
  • Maintain a clean and safe working environment, adhering to health and safety standards.
  • Process payments and handle customer transactions accurately and efficiently.

Requirements:

  • Previous experience in a customer-facing role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Basic knowledge of food and beverage preparation and service.
  • Availability to work a variety of shifts, including weekends and bank holidays.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and advancement.
  • A fun and dynamic work environment.
  • Free meals on duty.
  • Uniform and dry-cleaning provided.
  • Access to our employee recognition and reward scheme.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and a cover letter, to us.