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Infrastructure Engineer

2 months ago

London, Greater London, United Kingdom AWS EMEA SARL (UK Branch) Full time
About the Role

Are you interested in contributing to the development of cutting-edge cloud computing solutions and tackling intricate technical challenges? Do you envision yourself building and managing one of the largest cloud infrastructures globally to create a sustainable future?


Amazon Web Services (AWS) is at the forefront of internet infrastructure, offering a comprehensive platform for businesses of all sizes to leverage cloud services.

With AWS, clients can dynamically provision computing power, storage, databases, and various cloud resources tailored to their business needs.
To accommodate the escalating demand for AWS Services worldwide, we seek exceptionally driven individuals who are passionate about learning and innovation.


AWS Utility Computing (UC) is responsible for product innovations, ranging from foundational services like Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2) to a continuous stream of new product offerings that distinguish AWS in the industry.

As a member of the UC team, you will play a vital role in the development and management of services related to Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Applications within AWS, including support for clients requiring specialized security solutions for their cloud services.

You'll join a world-class team in a dynamic setting that embodies the entrepreneurial spirit of a start-up.

This position offers the chance to operate and engineer systems on a grand scale, providing invaluable experience in cloud computing.

You'll collaborate with passionate individuals who prioritize exceptional service as essential to customer success and are dedicated to continuous improvement.

Key Responsibilities

What does a Systems Engineer do at AWS?

At Amazon, we foster a collaborative, purposeful, and enthusiastic environment where we embody the motto: "Work Hard, Have Fun, Make History." On any given day, engineers may delve deep into diagnosing customer issues, analyze metrics that are trending negatively, and consult with leading engineers at Amazon.

We take ownership of our services and strive to make out-of-hours support as seamless as possible. To achieve this, we implement best practices for Operational Excellence and aim to automate manual processes.

As a Systems Engineer at AWS, you will leverage your Linux expertise to troubleshoot, innovate solutions, maintain software updates, and provide data and metrics that enhance the capacity and efficiency of our services.

You will utilize your networking knowledge to identify and resolve connectivity issues.

You understand the best practices in system design and the significance of creating systems and services that are secure, scalable, reliable, resilient, efficient, and high-performing.

You communicate effectively and collaborate with others to achieve results. You are a self-starter, comfortable navigating ambiguity and change. You are customer-focused, always striving to comprehend customer pain points and find swift, comprehensive resolutions.

About the Team

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all the qualifications and skills outlined in the job description, we encourage candidates to apply. If your career is just beginning, has not followed a traditional path, or includes alternative experiences, we invite you to consider this opportunity.

Why AWS?
Amazon Web Services (AWS) is the most comprehensive and widely adopted cloud platform in the world. We pioneered cloud computing and have continued to innovate, which is why clients from successful startups to Global 500 companies trust our extensive suite of products and services to power their operations.

Inclusive Team Culture
At AWS, we embrace a culture of learning and curiosity. Our employee-led affinity groups cultivate an inclusive environment that empowers us to celebrate our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to embrace our uniqueness.

Mentorship & Career Growth
We continuously raise our performance standards as we strive to become Earth's Best Employer. That’s why you’ll find abundant knowledge-sharing, mentorship, and other career-advancing resources here to help you grow into a well-rounded professional.

Work/Life Balance
We prioritize work-life harmony. Achieving success at work should never come at the expense of personal sacrifices, which is why flexible work hours and arrangements are integral to our culture. When we feel supported both in the workplace and at home, there’s nothing we can’t accomplish in the cloud.

Basic Qualifications
  • Advanced knowledge in Linux system administration
  • Experience in systems automation using BASH, Python, Perl, etc.
  • Practical understanding of network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP)
  • Strong troubleshooting skills across all levels, from application to network to host
Preferred Qualifications
  • Experience in building and operating systems at scale
  • Exposure to cloud computing concepts and design considerations
  • Advanced knowledge of configuration management systems, such as Puppet, Chef, Ansible, or related systems
  • Significant experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar)
  • Experience in mentoring and developing team members