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Retirement Living Assistant

2 months ago


Southport, Sefton, United Kingdom Riverside Group Full time
About the Role

We are seeking a highly motivated and compassionate Retirement Living Assistant to join our team at Riverside Group. As a key member of our housing management team, you will play a vital role in providing a comprehensive housing management service for our Retirement Living residents.

Key Responsibilities
  • Act as the initial point of contact for residents, providing a professional and supportive approach in both phone and reception interactions.
  • Work collaboratively with the team to deliver a high-quality housing management service, including tenancy agreements, record-keeping, and confidentiality.
  • Assist with day-to-day tasks, ensuring the smooth operation of our Retirement Living services.
Requirements
  • Experience working in a customer-focused environment, with strong communication skills and the ability to work with vulnerable and older adults.
  • Excellent computer skills, including proficiency in Microsoft Office.
About Us

Riverside Group is a leading housing association, enhancing the everyday for our customers through our work in revitalising neighbourhoods and supporting communities. We offer a range of benefits, including competitive pay, generous pension, and flexible working options.

Why Join Us?
  • Make a meaningful impact in the lives of our residents and colleagues.
  • Enjoy a supportive and inclusive work environment.
  • Develop your skills and career with our investment in learning and personal development.