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Store Director

2 months ago

Croydon, Greater London, United Kingdom Frasers Group Full time

About Frasers Group

Frasers Group is a leading department store group with a rich history spanning over 170 years. With a portfolio of over 500 global brands, we are committed to delivering exceptional customer experiences across our stores in the UK and Ireland.

The Opportunity

We are seeking a highly skilled and experienced Store Director to join our team in Worcester. As a key member of our leadership team, you will be responsible for driving store operations, customer service, and business growth. Your primary focus will be on building a high-performing team, developing talent, and promoting a positive and productive work environment.

Key Responsibilities

  • Operations
    • Develop and implement effective store operations strategies to drive sales growth and customer satisfaction.
    • Lead and manage a team of store managers and associates to ensure seamless store operations.
    • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
  • Controls
    • Ensure compliance with company policies and procedures, including payroll, scheduling, and inventory management.
    • Develop and implement effective controls to minimize stock loss and optimize inventory levels.
    • Monitor and analyze financial reports to identify areas for cost reduction and implement cost-saving initiatives.
  • Sales
    • Develop and implement effective sales strategies to drive sales growth and customer satisfaction.
    • Lead and manage a team of sales associates to ensure exceptional customer service and sales performance.
    • Monitor and analyze sales data to identify trends and areas for improvement.
  • Development
    • Develop and implement effective talent management strategies to identify, develop, and retain top talent.
    • Lead and manage a team of store managers and associates to ensure their professional development and growth.
    • Monitor and analyze performance data to identify areas for improvement and implement corrective actions.
  • Leadership and Management
    • Lead and manage a team of store managers and associates to ensure exceptional customer service and sales performance.
    • Develop and implement effective leadership strategies to drive team engagement and motivation.
    • Monitor and analyze performance data to identify areas for improvement and implement corrective actions.

Requirements

  • 3 years of experience in a senior management role in a fast-paced retail environment.
  • Proven track record of driving sales growth, improving customer satisfaction, and reducing costs.
  • Excellent leadership and management skills, with the ability to motivate and develop a high-performing team.
  • Strong analytical and problem-solving skills, with the ability to analyze data and implement effective solutions.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.

What We Offer

  • Competitive salary and bonus structure.
  • Opportunities for career growth and professional development.
  • Excellent benefits package, including health insurance, retirement plan, and paid time off.
  • Discounts on Frasers Group products and services.
  • Opportunities to work with a leading retail brand and contribute to its success.