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Coffee Specialist

3 months ago

Edinburgh, Edinburgh, United Kingdom Compass Group UK & Ireland Full time
Position Overview:
We are seeking a dedicated Coffee Specialist to join our team at Compass Group UK & Ireland. This role is vital in crafting exquisite beverages and delivering exceptional service to our patrons on a full-time basis, with a commitment of 35 hours per week.

Key Responsibilities:
  • Expertly prepare and serve a variety of high-quality beverages and food items that exceed customer expectations.
  • Maintain cleanliness and organization of the beverage preparation area.
  • Process customer transactions efficiently, handling both cash and card payments.
  • Exhibit enthusiasm as a team player and communicate effectively with colleagues and customers.
  • Ensure an adequate supply of clean serving items.
  • Gain knowledge of various brewing techniques, beverage recipes, and food presentation standards.
  • Monitor brewing equipment functionality and report any maintenance requirements.
  • Uphold the brand image of Compass Group and foster a positive customer experience.
  • Adhere to Food Handling and Hygiene standards.
  • Comply with Health and Safety regulations.
Ideal Candidate Profile:
  • Excellent communication skills with the ability to build rapport with customers.
  • Previous experience in a customer-facing role.
  • A commitment to delivering excellence with a proactive and motivated approach.
  • Ability to take initiative and make sound decisions in the best interest of customers.
  • Hands-on experience with coffee brewing equipment.
  • Capability to perform under pressure while maintaining quality service.
  • Demonstrated reliability and punctuality.
Why Work With Us:
At Compass Group UK & Ireland, we value our employees and strive to create a supportive environment where everyone can thrive. We offer a comprehensive benefits package that includes:
  • Extensive training and development opportunities.
  • Life assurance coverage.
  • Access to personal development programs.
  • A robust wellbeing strategy, including an Employee Assistance Programme.
  • Regular social events and open communication with leadership.
  • A holiday purchase scheme.
  • Discount vouchers for popular high street retailers.
  • A cycle-to-work initiative.
We are committed to fostering a diverse and inclusive workplace where every individual is respected and valued.