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Venue Operations Director
2 months ago
This is a fixed-term opportunity for 12 months to lead the operations of Millbridge Court. The successful candidate will be responsible for ensuring the venue continues to excel and meet the highest standards.
Key Responsibilities- Oversee venue staffing to ensure efficient operations of all departments, including housekeeping, maintenance, security, and the office.
- Maintain the venue environment and building to ensure a clean, safe, and comfortable experience in accordance with Millbridge Court brand standards.
- Manage the customer experience, including hosting, managing complaints, and escalating where necessary.
- Lead, train, and coach the office team to ensure efficient sales and a smooth operation with the catering partner.
- Collate, allocate, and submit supplier invoices to the Accounts Manager in a timely manner for all end-of-month accounts and auditing.
- Liaise with the Property Manager to ensure the building and site compliance is up to date.
The ideal candidate will have excellent leadership and communication skills, with the ability to work closely with the senior leadership team and catering partners. They will be responsible for ensuring the venue operates efficiently and effectively, and will be expected to maintain high standards of customer service.
