Vehicle Damage Assessor

2 days ago


Birmingham, Birmingham, United Kingdom Direct Line Group Full time
About Us

At Direct Line Group, we're passionate about delivering exceptional service to our customers. Our team of experts is dedicated to providing a seamless experience, from initial assessment to final repair.

Job Summary

We're seeking a skilled Vehicle Damage Assessor to join our team in Birmingham. As a key member of our team, you'll be responsible for assessing vehicle damage, identifying repair requirements, and collaborating with our engineering functions to ensure efficient and cost-effective repairs.

Key Responsibilities
  • Assess vehicle damage and identify repair requirements
  • Collaborate with our engineering functions to ensure efficient and cost-effective repairs
  • Work with customers to understand their needs and provide excellent service
  • Ensure all repairs are carried out in compliance with industry standards and company procedures
  • Contribute to the development of our team's skills and knowledge
Requirements
  • Experience in vehicle repair methods and industry standards
  • Knowledge of Thatcham repair methods, Audatex, and ATA qualification
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Commitment to delivering exceptional customer service
What We Offer
  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A collaborative and supportive work environment
  • The chance to work with a leading insurance company
  • A range of employee benefits, including pension scheme, health insurance, and more


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