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Restaurant Operations Manager

2 months ago

Long Ditton, Surrey, United Kingdom Megan's Restaurants Full time £38,000

About Megan's Restaurants

Megan's Restaurants is a rapidly expanding, independently-owned collection of over 20 neighbourhood restaurants serving delicious fresh food inspired by the Mediterranean and made with the highest quality ingredients.

Job Summary

We are seeking an ambitious and experienced Restaurant Operations Manager to join our team at Megan's Restaurants. As an Assistant General Manager, you will be responsible for leading a team of restaurant staff, managing restaurant operations, and ensuring exceptional customer service.

Key Responsibilities

  • Lead a team of restaurant staff to deliver exceptional customer service and achieve sales targets
  • Manage restaurant operations, including staff scheduling, inventory management, and cash handling
  • Develop and implement strategies to improve restaurant performance and customer satisfaction
  • Collaborate with the restaurant management team to achieve business objectives
  • Ensure compliance with health and safety regulations and company policies

What We Offer

  • A competitive salary and performance-related bonus worth up to £6,500 per year (paid monthly)
  • A genuine work-life balance with no late nights and paid overtime
  • Long service awards and career progression opportunities
  • Auto-enrolment in our pension scheme and free meals and drinks on shifts
  • Ongoing professional training and development

About You

We are looking for an experienced and ambitious Restaurant Operations Manager who is passionate about delivering exceptional customer service and leading a team to success. You will have a good grasp of restaurant operations and a proven track record of achieving sales targets and improving customer satisfaction.

Requirements

  • Experience in a similar full table service environment
  • Proven track record of leading a team and achieving sales targets
  • Excellent communication and leadership skills
  • Ability to work under pressure and make decisions quickly