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Sales Operations Coordinator
2 months ago
Elevation Recruitment Group is seeking a highly organized and detail-oriented Sales Administrator to join our team. As a Sales Administrator, you will play a crucial role in supporting our sales team and ensuring the smooth operation of our sales processes.
Key Responsibilities- Order Processing: End-to-end order processing, from receipt to fulfillment, ensuring timely and accurate delivery of products to customers.
- Customer Relationship Management: Maintain accurate and up-to-date customer records in our CRM system, ensuring seamless communication and collaboration with internal departments.
- Scheduling and Coordination: Coordinate and schedule meetings, sales appointments, and conferences, ensuring efficient use of time and resources.
- Enquiry Handling: Handle inbound sales enquiries and direct them to the appropriate team members, providing exceptional customer service and support.
- Reporting and Analysis: Generate sales reports, performance metrics, and forecasts for sales management, providing valuable insights to inform business decisions.
- Documentation Management: Manage and organize sales-related documentation, ensuring easy access and retrieval of critical information.
- Inventory and Shipment Coordination: Support the sales team with inventory management and shipment coordination, ensuring timely and accurate delivery of products to customers.
- Collaboration and Communication: Collaborate closely with internal departments, such as marketing and finance, to ensure seamless communication and execution of sales initiatives.
- Experience: Proven experience as a Sales Administrator or in a similar administrative role, with a strong understanding of sales processes and procedures.
- Organizational Skills: Excellent organizational and multitasking skills, with the ability to prioritize tasks effectively and manage multiple projects simultaneously.
- Attention to Detail: Strong attention to detail and accuracy in handling sales data and documentation, ensuring high-quality results and minimal errors.
- Communication Skills: Outstanding communication and interpersonal skills, with the ability to work collaboratively with diverse teams and provide exceptional customer service.
- Problem-Solving Skills: Strong problem-solving skills and the ability to adapt to changing priorities, ensuring seamless execution of sales initiatives.
